Why is this message in spam? It is similar to messages that were identified as spam in the past.

Report not spam

Conversation moved to Primary. Do this for future messages from ?

Yes   Undo

Option 2: Manually Add to Safe List

1. Click gear the icon on the top right.
2. Select Options in the drop down list.
3. On the Options page, under Preventing junk email, click Safe and blocked senders.
4. Click the link Safe senders on the next page.
5. Enter the email address in the text box.
6. Click Add to list.
7. Parsing Science will now be added to your list of Safe senders.

Emails added to your Safe senders will not be delivered by mistake to your Junk folder.

Top

AOL Webmail

If you find Parsing Science in your spam folder:

1. Right click the email.
2. Click “Not spam” in the resulting list.

Then, add to your Address Book:

1. Open the email from Parsing Science.
2. Click the show details link next to Parsing Science in the From field.
3. Move your mouse over or tap to show the menu.
4. Click or tap Add contact in the menu displayed.
5. Add Parsing Science to the name fields.
6. Click Add contact.

By default AOL now blocks all images. So also Enable Images:

1. Open the email from Parsing Science.
2. Click Don’t block this sender:

Now you will see our complete emails with no further effort on your part. Email from our domain will now be delivered straight to your Inbox with images shown.

Top

Comcast

Log into your Xfinity account and select your Comcast webmail. Should you find an email from Parsing Science in your spam folder:

1. Open the email.
2. Click the Spam (not spam) icon on the top toolbar.

Next, add Parsing Science to your address book:

1. 1. Open the email from Parsing Science.
   2. Click on the button at the top left of the email that says:

3. That will open your edit contact screen. Click Save.

Now you will see our complete emails with no further effort on your part. Email from our domain will now be delivered straight to your Inbox with images shown.

Top

EarthLink

With EarthLink, if you have Spam Blocker turned on, suspect messages are automatically send to your Suspect Email folder if the Domain is not in your address book. If you are not receiving email at EarthLink, there are two actions you can take:

Option 1: Suspect Email Folder

While in the Suspect Email folder, if you see Parsing Science, select the Move to Inbox and Add Contact option from the drop down menu.

This will add to your Address Book to assure future email delivery.

Option 2: Address Book Inclusion

1. Open our email.
2. Click Add to Address Book in the email header.
3. Use the Address Book Editor to verify the sender’s contact details and click Save.
4. Fill in as the email address of the sender.

Email sent with our domain (right of the @ sign) will now be delivered to your Inbox.

Top

AT&T

AT&T no longer maintains their own inbox. Instead you can find your AT&T emails at att.yahoo.com.

Follow the Yahoo instructions for whitelisting an ATT.net email address.

Click or tap here to scroll to the Yahoo instructions.

Top

Mozilla Thunderbird

If an email from Parsing Science appears in your Junk Folder, mark that message as Not Junk. Next, add Parsing Science to your Address Book:

1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Contact button.
4. Under the Contact tab, copy and paste the “From” address, into the email text box.
5. Click OK.

Top

Security Software

Norton AntiSpam

This problem may occur if is accidentally added to the Blocked List. To remove the from the Blocked List:

1. Start your Norton product.
2. Click Settings. Depending on your Norton product, do one of the following:

For Norton 360 (Step 1):

1. In the Settings window, under Detailed Settings, click AntiSpam.
2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security (Step 1):

1. In the Settings window, on the Network tab, click Message Protection.
2. Under AntiSpam, next to Blocked List, click Configure.
3. In the Blocked List window, select the item that you want to remove, and then click Remove.
4. Click Apply, and then click OK.
5. If you do not find in the Blocked list, go to next step.

Step 2: To add to the Allowed List, depending on your Norton product, do one of the following:

For Norton 360:

• In the Settings window, under Detailed Settings, click AntiSpam.
• On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

1. In the Settings window, on the Network tab, click Message Protection.
2. Under AntiSpam, next to Allowed List, click Configure.
3. In the Allowed List window, click Add.
4. In the Add Email Address window, from the Address Type drop-down, select the address type.
5. Add , and then click OK.
6. In the Allowed List window, click Apply, and then click OK.

Top

McAfee Products

While McAfee has removed spam protection in the latest Anti-Virus software, you may still have a version that offers spam filtering. In order to add Parsing Science to the friends whitelist, open McAfee and click on Web & Email Protection, then click on Anti-Spam.

There you can see various settings. You can change the spam protection level, change filter settings, etc. Click on Friends list. Add to your “Friends List” to always allow emails from Parsing Science.

Top

Trend Micro

If you received an email message from Parsing Science that was incorrectly moved to the Spam Mail folder by the Anti-Spam Toolbar you can prevent this from occurring in the future:

The Anti-Spam Toolbar detects spam by looking for certain keywords in the email’s subject or body. Occasionally, it may detect what you consider legitimate email as spam. To prevent this from occurring you can do either of the following:

Option 1 (recommended): Add Parsing Science to the Approved Senders list in Microsoft Outlook:

1. Open Microsoft Outlook.
2. Click the Spam Mail folder then select our email detected as spam.
3. Click Approve Sender on the toolbar.
4. Click Yes when the confirmation message appears.

Note: You can also select the email and click Not Spam to report it to Trend Micro. However, this feature serves only as a reference to their spam database, and it may not have an effect on how the toolbar detects spam.

Option 2 (not recommended): Decrease the Spam Email Filter Strength in Microsoft Outlook:

1. Open Microsoft Outlook.
2. Click Trend Micro Anti-Spam then click Settings.
3. On the Spam Filter tab, move the slider bar to select a lower filter strength.
4. Click OK to save your settings.

Top

Spam Filters

Cloudmark SpamNet

Cloudmark filters email based on content footprints. To assure our email has not been misidentified as spam:

1. Select Cloudmark | Options… from the Cloudmark SpamNet toolbar in Outlook.
2. Click Advanced.
3. Go to the Whitelist tab.
4. Click the Add button.
5. Type .
6. Click OK.
7. Click OK.
8. Click Yes.
9. Click OK.

Top

SaneBox

Sanebox is not a filter, but a filtering system trained by you:

1. Open your Webmail or Gmail where you use SaneBox.
2. Open your @SaneLater folder.
3. If you find an email from in @SaneLater…
4. Drag my email to your Inbox folder.

By doing this you will should receive our email from now on.

Top

Spam Assassin

Spam Assassin is usually administered by your server admin. Contact your admin and request that they:

1. Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server
2. whitelist_from
3. Save the user_prefs file or move the updated copy to your .spamassassin subdirectory.

Top

Barracuda Networks

Occasionally, Barracuda Spam Firewall will mark a legitimate message as spam. There are two methods to whitelist email senders:

Option 1: Whitelist Quarantined Senders

1. Open your email client. Barracuda should send you a summary each day listing quarantined items. Choose the most recent Barracuda email message.
2. Locate the email from Parsing Science with the sender email address that you do not want quarantined in the future. Click on the word “Whitelist,” which is in green print to the right of the email title. This will open your list in a web browser.
3. Click the box to the left of our email that you would like to whitelist. At the top of the page, click “Whitelist.” Barracuda will not block or quarantine the sender whose email address appears on the whitelist.

Option 2: Whitelist Senders and Domains

1. Open your web browser. Navigate to your company’s Barracuda firewall homepage.
2. Click on the Block/Accept tab.
3. Choose “Sender Domain Block/Accept.” Enter the domain name parsingscience.org to whitelist us.
4. You may enter a comment to remind you why you allowed this Domain. Click “Add.”
5. Click your mouse on the “Email Sender Block/Accept” tab. Enter the email address as a sender you want to whitelist.
6. Include a comment. Click “Add.”

In the future, Barracuda will not block emails from this sender.

Top

Most Used Spam Filters

SPAMfighter

Highlight the email from Parsing Science with the email address to be whitelisted. Click “More” in the SPAMfighter Toolbar and select “Whitelist.” Here you can choose if you want to Whitelist the email address or the whole domain, parsingscience.org.

To be sure that all emails from people in your Outlook contacts get through to you, you can import and whitelist them. To do this, follow these steps:

1. Click “More” in the SPAMfighter toolbar.
2. Then “Options.”
3. Then “Filter settings.”
4. Then “Blacklists & Whitelists.”
5. Then “Whitelist email address.”
6. Then “Import.”
7. Select your “Address Book” and click on “Check all.”
8. Click “Add.”
9. Click “Apply.”

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is because you have exceeded the limit of 100 addresses. You can fix this by buying SPAMfighter Pro or by deleting some of the addresses in your Black/White list. If you want to delete addresses:

1. Click “More” in the SPAMfighter toolbar.
2. Then “Options.”
3. Then “Filter settings.”
4. Then “Blacklists & Whitelists.”

Top

Mail Washer

1. Click Tools, then Blacklist & Friends.
2. Click Add… on the right (the Friends list side).
3. Make sure Plain email address is selected.
4. Type .
5. Click OK.
6. Click OK.

ChoiceMail

1. Open ChoiceMail.
2. Click on the Senders tab.
3. Choose “Approve another Sender“.
4. Type in the sender email address .
5. Click on OK.

Spam Sleuth

1. Select File, then Configure.
2. Go to the Friends category.
3. Make sure Active is checked.
4. Type on a line by itself in the entry field.
5. Click OK.

Top

Parsing Science is in no way associated with any of the brands, websites or applications quoted here. All trademarks are the property of their respective owners.

Top